Where to get Health Advice

Not sure where else to go for health advice?

. You might not have to queue to get treated. Get the right advice. health help now

Health Help Now aims to help people find the right service in Kent and Medway for their health needs, especially when they need medical help fast but it is not a life-threatening emergency.

Health Help Now has been developed with input from local GPs, hospital doctors, and other health professionals. It lists common symptoms and offers suggestions for treatment. The one which works best for most people is listed first and the other suggestions follow in order. Health Help Now then links through to local services, and shows whether they are open or closed and their location.

If you require urgent treatment for symptoms which are not listed on Health Help Now, please ring NHS 111.



More health advice can be found here: https://www.nhs.uk/


Your pharmacist can give you expert advice on a range of common/ minor illnesses (see below) and long term conditions, help with medication or repeat prescriptions.;

Your pharmacists may be able to help with:</>

  • mild skin conditions, such as acne, eczema, psoriasis, impetigo, athlete's foot
  • coughs and colds, including blocked nose (nasal congestion), and sore throats
  • bruises, sunburn, and minor burns and scalds
  • constipation and piles (haemorrhoids)
  • hay fever, dry eyes and allergies (including rashes, bites and stings)
  • aches and pains, including earache, headache, migraine, back pain and toothache
  • vomiting, heartburn, indigestion, diarrhoea and threadworms
  • period pain, thrush and cystitis
  • head lice (nits)
  • conjunctivitis, cold sores and mouth ulcers
  • warts and verrucas
  • nappy rash and teething

Click HERE for more information

Minor Injuries Units

You can visit an MIU for treatment of minor illnesses and injuries like cuts, sprains, strains and suspected broken arms or lower limbs. Please call direct to check times of X-ray facilities.

  • Sittingbourne Memorial Hospital - 01795 418300 Open 7 Days a week, 9am-9pm
  • Gravesham Community Hospital - 01474 360816 Open 7 Days a week, 8am-8pm
  • Sheppey Community Hospital - 01795 879100 Open 7 Days a week, 9am-9pm

Walk in Centre

The walk in centre is where you can see a GP or nurse without an appointment from 8am to 8pm seven days a week. Medway's walk in centre is situated in the urgent care treatment centre located at the front door of the emergency department at Medway Hospital.  

NHS 111

The NHS 111 service is if you urgently need medical help or advice but it's not a life-threatening situation. NHS 111 will direct you to the service that best suits your needs, this could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist. If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from land lines and mobile phones.

Accident and Emergency Department

A&E departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped

You can choose better. USe www.nhs.uk or call 111. Please remember that A&E is for emergencies


Your Neighbourhood Professionals. Just a Click Away!