City Way Medical Practice - News

⚠️Service disruption⚠️

We sincerely apologise but some of our service access at the practice has been disrupted since this morning. We currently have limited access. Please only contact the practice if your problem is urgent and cannot wait. NHS111 is available as an alternative service to assess your problem and signpost you to the most suitable service. We will update you as soon as the issue is resolved. Our apologies for the inconvenience. We ask for your patience at this challenging time.

Service disruption

We sincerely apologise but some of our service access at the practice has been disrupted since this morning. We currently have limited access. Please only contact the practice if your problem is urgent and cannot wait. NHS111 is available as an alternative service to assess your problem and signpost you to the most suitable service. We will update you as soon as the issue is resolved. Our apologies for the inconvenience. We ask for your patience at this challenging time.

Internet disruption

We sincerely apologise but internet access at the practice has been disrupted since this morning. We currently have limited access. Please only contact the practice if your problem is urgent and cannot wait. NHS111 is available as an alternative service to assess your problem and signpost you to the most suitable service. We will update you as soon as the issue is resolved. Our apologies for the inconvenience. We ask for your patience at this challenging time.

Meningitis Outbreak

You may be aware of the recent outbreak of Meningitis locally. Rest assured, we are devoted to support our patients and community through this time. Please click here for further information.

John Hopkins clinical score

You may notice a test result appear in your NHS app referring to patient need groups or risk stratification. This is a simple way in which we categorise patients based on their specific health needs. It helps us as a practice to understand the individual needs of our patients based on their health and wellbeing to support personalised care and ensures you get the right support in a timely way. No action is needed from you

Planned Internet Disruption

Please be advised that City Way Surgery will experience a planned internet disruption on Friday 13th March 2026 between 13:00pm-14:00pm. During this time we will do our best to continue providing services as usual, however, there may be some delays in responding to enquiries and accessing certain systems. A member of our team will be happy to advise you on the next steps. We apologise for nay inconvenience this may cause and thank you very much for you patience and understanding.

Appointment DNAs February 26

Appointment DNAs January 26

Prescription Collection Time

From 1st March, patients will be able to collect their prescriptions after five working days from the date of request.

Internet disruption

We sincerely apologise but internet access at the practice has been disrupted since this morning. we currently have limited access. Please only contact the practice if your problem is urgent and cannot wait. NHS111 is available as an alternative service to assess your problem and signpost you to the most suitable service. We will update you as soon as the issue is resolved. Our apologies for the inconvenience. We ask for your patience at this challenging time.